Fine & Country

The challenge

Zeba was launching an estate agency in South West London and needed to compete with established names from day one. She wanted a professional London landline, the freedom to take calls on her mobile between valuations and viewings, and to present a business number when calling clients back, all while handling a growing volume of calls professionally.

What we did

We set up an 0208 virtual landline (the traditional London format that suggests an established history) diverting to her mobile. The mobile landline feature let her present the business number on outbound calls, Whisper announced which calls were business, and time-of-day routing sent out-of-hours calls to voicemail. Our 24/7 live call answering reception caught anything she missed, all on a rolling monthly plan she could scale.

The result

• Ran a credible London agency entirely from a mobile
• No inbound enquiry missed, even mid-viewing
• Room to add minutes or move to a full VoIP office as the agency grew