Smart Numbers founded
A creative communications company set up to help UK businesses look and sound bigger than they are.
About Smart Numbers
Helping UK businesses connect since 1998
A creative communications company providing an exciting mix of virtual telephone numbers, call management, broadband, VoIP and office telephone systems. We work with start-ups, small, medium and large UK businesses.
Founded 1998 UK-based teamTier-1 BT / C&W
Smart Numbers, in numbers
250,000+
Numbers connected
25+
Years in business
4.9★
Google rating (312+)
1100+
Websites built
Who we are
A quarter-century of UK communications, one customer at a time
Smart Numbers Ltd has been connecting UK businesses to their customers since 1998. We started with a simple idea, give small businesses the credibility of a proper landline without the kit, the contracts and the BT-era setup faff, and have been quietly improving on it for twenty-five years.
Today we run virtual landlines, VoIP, mobile-landline apps, 24/7 live answering, business websites and a stack of call-management features on tier-1 carrier infrastructure. Most of our customers stay with us for years. We think that's the metric that matters.
Average pickup
< 30s
A real UK person on the line in under thirty seconds. No call-routing hold-music, no scripted offshore queues, same team that's been doing this for twenty-five years.
0345 0178 179Why choose us
Built around what businesses actually need
Working with all business types, our portfolio is designed to help increase your sales opportunities, without locking you into anything you'd later regret.
Impact
We measure success by the businesses we help grow, not the boxes we tick.
Service
Real humans answer the phone, and have done since 1998.
Flexibility
Rolling contracts, fast number changes, no penalties for change of plan.
Reliability
Tier-1 BT/C&W network with 99.99% uptime. The backbone of UK telecoms.
Diversity
From start-ups to enterprises. From 0207 numbers to global VoIP.
Value
Number rental from £6.99/mo. No setup tricks, no premium hold music charges.
Our journey
Twenty-five years of evolving with the UK
From a single-line idea to a quarter-million numbers connected. Click any year to jump to that moment.
The start
1998
Going pro
2005
Full time, fully Limited
Transitioned into a limited company. Operating full-time, with a permanent UK support team.
Product
2012
Mobile Landline launched
Pioneered the mobile-landline product: a UK landline number that rings on your mobile, with two-way caller ID.
Recognised
2017
Awards & Google Partner
Comms Business Awards 2017 Finalist for Reseller of the Year, and awarded Google Partner status the same year.
Expansion
2020
700+ websites built
Expanded into business websites and digital services for small businesses across the UK.
VoIP era
2023
Smart Numbers VoIP
Launched Smart Numbers VoIP with desk phones, softphones and integrations for hybrid teams.
Today
And still picking up the phone.
Recognition
Trusted, accredited, awarded
Google Partner
Status holder
Nominet ACP
Accredited registrar
Comms Business Awards
2017 Finalist, Reseller of the Year
Ready when you are
Look like the business you're building
Pick a UK number, attach the features that fit, and start taking calls today. No contracts, no setup tricks, real humans on support.
Quick and easy
3clicks
Pick a plan, pick a number, check out
No contract●4.9 on Google★
