Press 1 for sales, 2 for accounts
Auto attendant (IVR)
A network-based menu that answers automatically and routes callers to the right destination. Used by GP surgeries, multi-department companies and small teams that want to read 'proper business' from the first second.
What you get
A proper menu, no hardware required
- A bespoke welcome message before the menu, recorded by us or by you.
- Press 1, 2, 3 (or however many options you need) routes each path to its own destination.
- Different routing by time of day or day of the week, no engineer call needed.
- Hunt groups per menu option, so calls ring multiple devices in the right team.
- Voicemail-to-email or missed-call alerts per option, so nothing falls through.
- Layer with Call Whisper so the answerer knows which menu option the caller picked.
- Optional integration with 24/7 Live Call Answering as the fallback option.
Pricing
£4.99
/ month
Setup: Free
Configure all your menu options in the control panel. Re-record any prompt any time at no extra cost.
Pick a number to add thisBest for
Where Auto Attendant earns its place
Doctor's surgeries & clinics
Press 1 for appointments, 2 for prescriptions, 3 for emergencies. Each route to its own team.
Larger organisations
Route by department: sales, support, accounts, careers. Everyone gets to the right person fast.
Small businesses appearing larger
Two-person team? An IVR menu still signals 'real business' before the call connects.
Heads up
Want Auto Attendant? First pick a number
Call features layer onto your Smart Number. Pick a number to attach to and you can add or change features any time from your control panel.
Customer calls
0345 0178 179
Routed to
07700 900 123
Forwards to your mobile
More to layer on
Helpful call-management features
One of the most comprehensive call-management suites in the UK, mix and match to fit how your business actually runs.
Add Auto Attendant
Stop sending callers to the wrong person
Pick a number, build the menu, and let callers self-route to the right desk.
3clicks
Pick a plan, pick a number, check out
